1. Acceptance of Terms

By accessing and using the website and services of Renke Supply Chain Management (Guangzhou) Co., Ltd. ("we", "our", or "us"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, users, and others who access or use our website, including our supply chain services, logistics tracking, quote requests, and any other services we offer.

2. Description of Services

Renke Supply Chain provides comprehensive supply chain solutions including but not limited to:

• Sourcing and procurement services
• Order management and production tracking
• Quality inspection and control
• Warehousing and inventory management
• Custom packaging solutions
• International logistics and shipping
• Dropshipping fulfillment services

Specific service details, pricing, and terms will be provided in individual service agreements or quotes.

3. User Accounts and Registration

To use certain features of our services, you may be required to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Ensure you have the authority to bind your company to these Terms

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Quote Requests and Pricing

When you submit a quote request through our website:

• You agree to provide accurate and complete information about your requirements
• Quotes are estimates only and not binding until confirmed in writing
• Pricing may vary based on actual service requirements, volume, and market conditions
• Quotes are valid for 30 days unless otherwise specified
• We reserve the right to modify pricing with prior notice

5. Service Orders and Fulfillment

For service orders placed through our platform:

• Orders are subject to availability and acceptance
• Delivery timelines are estimates and not guaranteed unless explicitly agreed
• Force majeure events may affect service delivery
• Changes to orders must be requested in writing and may incur additional costs
• Payment terms will be specified in individual service agreements

6. Quality and Inspection

Our quality inspection services are conducted according to industry standards:

• Inspection reports reflect conditions at the time of inspection
• We are not liable for defects discovered after shipment unless inspection services were purchased
• Claims must be filed within 7 days of receiving inspection reports
• Re-inspection services are available at additional cost

7. Logistics and Shipping

For logistics and shipping services:

• Shipping times are estimates and subject to carrier schedules
• Customs clearance is the responsibility of the recipient unless otherwise agreed
• Import duties, taxes, and fees are not included in shipping quotes
• Cargo insurance is recommended and available at additional cost
• Lost or damaged shipments are subject to carrier liability limits

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount paid for the specific service giving rise to the claim
• We are not liable for indirect, incidental, special, or consequential damages
• We are not responsible for delays or failures due to circumstances beyond our control
• We do not guarantee uninterrupted or error-free operation of our website

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Renke Supply Chain or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our website without our express written permission.

10. Prohibited Uses

You agree not to:

• Use our website or services for any illegal purpose
• Attempt to gain unauthorized access to our systems or data
• Interfere with or disrupt the integrity or performance of our services
• Submit false or misleading information
• Harass, threaten, or harm other users or our staff
• Use our services to transmit malware or malicious code

11. Termination

We reserve the right to suspend or terminate your access to our website and services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Guangzhou, China.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

14. Contact Information

For questions about these Terms of Service, please contact us: